Shenzhen Kingcoto Electronic Equipment Co., Ltd. (abbreviated as KINCOTO), founded on November 22, 2009, is an automated equipment manufacturing enterprise integrating R&D, sales, production, and service. It provides comprehensive solutions for chip manufacturers, solution companies, chip agents, and programming factories, specializing in the production of tube programmers, tape programmers, tray programmers, and combined tape-and-reel/tray programmers.

With a focus on independent R&D, an efficient sales team, and competitive pricing, the company follows a brand-oriented development model, adhering to customer and market demands to achieve win-win cooperation. It has now established significant corporate scale, product advantages, and brand recognition. The factory covers an area of 10,000 square meters, employs over 100 staff, with R&D personnel accounting for more than 20%.

The company possesses an intellectual property management system, proprietary trademarks, ISO9001 quality management system certification, ISO14000 environmental management system, after-sales service certification, and holds over 90 national patent certificates.

Since its establishment, the company has been honored with multiple titles, including "National High-Tech Enterprise," "Innovative Enterprise," and "Specialized, Refined, Distinctive, and Innovative (SRDI) Enterprise." Its products are exported to over 40 countries, including the United States, France, Italy, Spain, India, South Korea, Russia, Brazil, Turkey, and Vietnam.

1. Why should I choose KINCOTO?

• Answer: With over 20 years of experience in IC programming machines, we have a professional technical team to provide you with the best and most cost-effective solution. Our efficient after-sales service team has earned a strong reputation among our customers. Win-win long-term cooperation is our lifetime goal!

2. What are your payment terms?

• Answer: We accept T/T (bank transfer), L/C, Western Union, and PayPal. For the first cooperation, we usually require a 50% deposit and 50% balance before shipment. For regular customers, terms are negotiable.

3. What is your usual delivery time?

• Answer: For standard models (like KA8E, 1213D, KU8000S), the delivery time is around 3-7 working days. For non-standard or customized models, it usually takes 15-25 working days depending on the configuration.

4. How about your guarantee? If the machine has a problem after the warranty period, what should we do?

• Answer: All machines come with a 1-year warranty (excluding consumable parts such as programming sockets and probes). After the warranty period, we still provide lifetime technical support and spare parts at the lowest cost. Any problems, just contact us – we will guide you to fix it remotely or send replacement parts.

5. How about your quality? Do you have certifications?

• Answer: Quality and service are our foundation. Our company was founded in 2003 and has over 20 years of experience. All equipment is CE certified and produced under ISO9001 quality management standards. Our quality is assured and approved by customers worldwide.

6. Are you a factory or a trading company?

• Answer: We are a direct factory with our own R&D, production, and sales team. You are always welcome to visit our 10,000m² facility in Shenzhen.

7. Can your programmer work with any chip?

• Answer: No, it depends on the chip package and packaging (tube, tape, or tray). Please send us your chip datasheet, and we will recommend the most suitable model for your chip.

8. How do I know if my chip is suitable for your device?

• Answer: Simply send us the chip specifications (datasheet or clear photos of the chip package) and we will confirm compatibility and recommend the right solution.

9. What package types are supported by your machines?

• Answer: We support a wide range of packages, including:

  • SOP8, SOP16, SOP150, SOP210

  • SSOP, TSSOP, SON

  • QFN, QFP, BGA

  • DIP300 and more

10. Do you support offline programmers? Can I use my existing programmer?

• Answer: Yes. Our automation machines (such as KA1800, KA2000, and KU8000S series) are designed to work with most mainstream offline programmers. Please let us know your programmer brand and model, and we will confirm the signal interface compatibility.

11. Do you provide customization service?

• Answer: Yes. We have a dedicated R&D team that supports non-standard customization – including track width, programming socket, vision system, and even full machine structure based on your specific chip and production needs.

12. How do you ship the machine? Is it safe for international shipping?

• Answer: We ship by air, sea, or express (DHL/FedEx/UPS) according to your request. All machines are packed in a strong wooden case (plywood or solid wood with fumigation certificate) to ensure safe delivery.

13. Do you provide installation and training?

• Answer: Yes. We provide English manuals, video tutorials, and remote technical support. For large orders or specific customer requests, we can also arrange online training via video call.

14. Can I get a sample machine or visit your factory before ordering?

• Answer: Yes. We welcome you to visit our factory in Shenzhen. For customers who cannot visit, we can provide a live video demo showing the machine running with your chips.